OUR Terms and Conditions

Villa La Quieta – 24200 Carsac-Aillac – is offered as a holiday rental by Art & Mariëtte Kuilman. The property operates under French law and is subject to the jurisdiction of the French courts. By confirming a reservation, guests agree to the following terms:


Booking & Payment

  • A 25% non-refundable deposit is required to secure your booking. Once received, we’ll send a confirmation email.
  • The remaining balance is due six weeks before your arrival.
  • For reservations made within six weeks of arrival, full payment is required at the time of booking.


Security Deposit

  • A €200 security deposit is required along with your final payment.
  • This will be refunded within two weeks of departure, provided no excessive damage or extra cleaning is required.
  • We kindly ask guests to leave the gîte as they found it. Final decisions about the condition of the property rest with the owners.


Cancellations

  • If you cancel after the full balance is paid (within 6 weeks of arrival), no refund will be issued.
  • We strongly recommend purchasing travel insurance that includes cancellation coverage.
  • In the unlikely event we need to cancel your booking, a full refund will be given. However, we cannot cover other costs (e.g. travel, insurance).


General Conditions

  • The gîte accommodates a maximum of 5 guests.
  • Visitors during your stay are welcome with prior permission.
  • Pets are not allowed, as we have friendly house pets on-site.
  • Check-in: from 16:00 | Check-out: by 09:30.


Liability

  • Guests stay at Villa Quieta entirely at their own risk.
  • We are not liable for accidents, loss, or damage to personal property, including vehicles.
  • If local or national restrictions (e.g. water shortages) make it impossible to operate the pool, we cannot offer compensation.